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Tuesday, 24 January 2017

New SFA Customer Portal

Issue - New SFA Customer Portal

CarillionAmey will introduce their new MOD Intranet based SFA customer portal for Service Family Accommodation (SFA) on 30 January 2017 - replacing the existing application system including the e1132 SFA application form, which will be incorporated into the portal and will be accessed via the Moving Home option.

In order to transfer existing SFA applications and current occupation records to the new system the existing system will be unavailable from 17:00hrs on Wednesday 25 January 2017, with the new SFA customer portal being available from 08:00hrs on Monday 30 January 2017.

All Personnel with an existing application on 25 January 2017 will receive an email from CarillionAmey instructing them on what they will need to do when the new system becomes available on 30 January 2017