This edition of Tempo is aimed at being a weekly update to both DIO and Service personnel on SFA and the work carried out by CarillionAmey.
This
issue focuses on customer engagement forums that happened between
September and October '16. Read about what feedback was given and the
action plans put in place (and if you still experience things otherwise,
please tell us). There are also graphs showing how CA measure against
their Key Performance Indicators (KPIs) and Targets as well as some
general fundraising news, an introduction to the new SFA housing portal
(launching 30th January) which will replace the current housing
application system.
Please click HERE to download/view this edition
